Terms of Service
Effective Date: June 12, 2025
These Terms of Service ("Terms") govern your use of the xkylan website (xkylan.com) and our AI & automation consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.
Acceptance of Terms
By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Description of Services
xkylan provides professional AI and automation consulting services, including but not limited to:
- AI Integration Consulting: Strategic guidance on implementing AI solutions in business workflows
- Workflow Automation: Design and implementation of automated business processes
- Custom Tool Development: Creation of bespoke automation tools and systems
- Performance Optimization: Analysis and improvement of existing automated systems
- Cybersecurity Guidance: Security assessments and recommendations for automated systems
- Training and Support: Educational resources and ongoing support for implemented solutions
Acceptable Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You specifically agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of our systems or networks
- Interfere with or disrupt the operation of our website or services
- Upload or transmit viruses, malware, or other harmful computer code
- Use automated systems to access the website without our written permission
- Engage in any activity that could damage our reputation or business
Client Engagement and Service Terms
Service Agreements
Specific consulting services will be governed by separate service agreements that outline project scope, deliverables, timelines, and compensation. These Terms supplement but do not replace such agreements.
Payment Terms
Payment processing is handled securely through Stripe. Payment terms, including schedules and methods, will be specified in individual service agreements. All fees are non-refundable unless otherwise agreed in writing.
Project Modifications
Changes to project scope or deliverables must be agreed upon in writing and may result in adjusted timelines and costs.
Intellectual Property Rights
Our Intellectual Property
All content on our website, including text, graphics, logos, and software, is owned by xkylan and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Client Intellectual Property
You retain ownership of your pre-existing intellectual property. Any custom solutions developed specifically for you will be addressed in individual service agreements, including ownership and licensing terms.
Third-Party Content
Our services may incorporate third-party tools, APIs, or content. You are responsible for complying with third-party license terms and restrictions.
Confidentiality
We understand that our consulting services may involve access to confidential business information. We maintain strict confidentiality standards and will enter into separate non-disclosure agreements as needed. We will not disclose client information except as required by law or with your express written consent.
Disclaimers and Limitation of Liability
Service Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will meet your specific requirements or that they will be uninterrupted or error-free.
Limitation of Liability
To the maximum extent permitted by law, xkylan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our website or services.
Maximum Liability
Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless xkylan from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Service Availability
While we strive to maintain consistent service availability, we do not guarantee that our website or services will be available at all times. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.
Termination
Either party may terminate a service engagement as specified in the applicable service agreement. We reserve the right to terminate or suspend access to our website immediately if you violate these Terms.
Upon termination, you must cease all use of our services and return or destroy any confidential information as requested.
Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where xkylan is incorporated, without regard to conflict of law principles.
Dispute Resolution Process
Any disputes arising from these Terms or our services should first be addressed through good faith negotiations. If resolution cannot be reached, disputes will be resolved through binding arbitration in accordance with applicable arbitration rules.
Changes to Terms
We may modify these Terms at any time to reflect changes in our services, legal requirements, or business practices. Updated Terms will be posted on this page with a revised effective date. Your continued use of our services after changes constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.
Contact Information
If you have questions about these Terms of Service or need clarification on any aspect of our services, please contact us:
Email: contact@xkylan.com
Website: xkylan.com
For urgent matters or specific service inquiries, please include "Terms of Service" in your email subject line for faster processing.